Overview
This article describes how to setup and configure Moizilla Thunderbird to access an e-mail account held on our second generation mail servers.
Step 1: Start
In Mozilla Thunderbird, go to File > New >Account
Step 2: Start the Account Wizard
Select E-mail Account from the options
Once entered, click on Next
Step 3: Set your Identity
Enter your name and the e-mail address of your account.
Once entered, click on Next
Step 4: Specify Mail Servers
On the next page, you need to enter the addresses of the incoming and outgoing e-mail servers.
For Incoming Mail (POP3) Server enter mail.whiteleafnetworks.com
For Outgoing Mail (SMTP) Server enter mail.whiteleafnetworks.com
Ensure that the option Outgoing server requires authentication is ticked/checked if you plan to send messages out through our servers.
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Note: Some Internet Service Providers (ISPs) only allow you to send outgoing message through their e-mail servers. If doubt, please contact your ISPs' Support department for assistance. |
Once entered, click on Next.
Step 5: Enter Username
Enter your account username. This is your full e-mail address.
Once entered, click on Next
Step 6: Account Name
Enter a friendly name for your account. By default, this will your e-mail address, however you can change this to anything you like.
Once entered, click on Next.
Step 7: Confirmation
The next page will confirm your account creation.
Click on Finish to continue.
Step 8: Enter Password
The final step is where you enter your e-mail account password. Enter your password in the box where prompted. If you wish Thunderbird to remember your password, tick the option Use Password Manager to remember this password.
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Note: Whiteleaf Networks does not keep any records of e-mail account passwords. If you have forgotten your password, you need to reset it through the Control Panel. |
Click on the OK to finish.